Quality Control
It’s important that what you order is what you get. Although each product is handcrafted and each will have slight variations, the quality of the craftsmanship is vital and must consistently meet your specifications. We work closely with suppliers, following up on your order throughout the production process to ensure that quality, color matching and design are as they should be.

Packaging and Packing
Do you have special branding requirements? Do you want your products packaged with your company logo, wrapped in gold foil or in a special saa paper box? Tell us what you need and we’ll look after the arrangements. With our inhouse design team, we can create artwork files and arrange for special printing of labels, etc. Perhaps you don’t need anything special, other then to receive your goods in the same shape as when they left the area. We use a short list of shipping companies and one of their principle activities is to ensure that your order is packed to perfection. We will provide you with cost comparisons and will oversee the entire process.

Documentation Handling
To make things as effortlessly for you as possible, we will take care of all the documents required to send your shipment on. We have experience and are registered with custom services and deal with the Government Export Department. We follow a process with complies with all the local and national regulations, we deal with Customs Documentation and any other necessity pertaining to your order such as cargo insurance, certificate of fumigation, certificate of origin, etc.

Shipping
The planning of shipping begins directly after the order has been placed. We need to know the approximate volume of the order so that the shipping cost can be determined.

Worldwide Shipping services are available to you using the reliable shipping companies with which we have experience in dealing with. There are many kinds of services for wholesale business; FCL/LCL, Air Freight and Courier Services. All mentioned service can be done by the shipping we provide.

Prompt Freight Forwarders can ship your goods to any destination ports, or door to door delivery. We have partnered only with the best freight forwarders, so your booking is always prioritized.